Company

Your partner in business technology

Why Choose FXBC Mid North Coast?

FXBC Mid North Coast has been established locally since 1982 and the current Dealer Principals, Gary and Carol Evans have owned the business since 2005. The dealership employs almost 20 locals across two offices in Coffs Harbour and Port Macquarie.

Whether you need a small office printer, service or maintenance on existing equipment, or a complete business technology solution, we can help. Whatever your budget, FXBC can design and customise a business solution to suit your specific business work needs. We listen to you and learn about your business to create tailor made business solutions for you and your workplace.

We are the exclusive and trusted provider to government agencies such as the Department of Education and Government (DEC) and RMS (RTA).

 

Reliable support

  • We maintain high service standards, averaging a service response time of under 1.5 hours.
  • We allocate your own account service technician for a simple, single point of contact with a personal approach.
  • Fully qualified service team that have extensive knowledge of our devices.
  • Our local team delivers, installs and maintains devices
  • Training is provided to your staff for hardware and software systems to optimise the value of your investment.
  • Free delivery and collection of consumables.

Our Core Values

FXBC Mid North Coast core values have been developed with our customers as first priority. Our core values give us a framework for leadership and daily decisions, while also supporting our employee wellbeing at work. The following core values and beliefs define what’s important to us at FXBC Mid North Coast:

    Our approach to sustainability

    Our parent company, FUJIFILM Business Innovation is committed to environmentally responsible product design and employ an end-of-life resource recovery program that is second to none.

    Our products can be disassembled into over 88 categories for reuse, remanufacture or recycling – helping us to achieve over 99.5 percent resource recovery.

    FUJIFILM Business Innovation has led the industry embracing a holistic lifecycle view of how we address sustainability at every step of the value chain: from parts procurement through an extensive supply chain, to our development and manufacturing operations, and customer use and disposal of our products at end-of-life.

    Remanufacturing Activities

    FUJIFILM Business Innovation started recycling parts early in the 1990s. In 1995 we became the first in the industry to offer products using recycled parts of end-of-life products.

    To us, remanufacturing means “as good as new” and even “better than new”.

    Our Integrated Recycling System is based on the concept that end-of-life products can be used as resources for new products with the “closed loop system”. We integrate product recycling in every stage of the production chain from design to resource recycling.

    The system has been established to minimise the use of new resources during manufacturing, as a way of preventing resource depletion.

    Eco Manufacturing Centre

    Learn more

    Take-Back Recycling Program

    In line with the Extended Producer Responsibility (EPR), FUJIFILM Business Innovation has created a Collection service program.

    Cartridges

    FUJIFILM Business Innovation has a Parts Return Program that provides customers with a Cartridge Recovery Box which, when full, is collected by FUJIFILM Business Innovation and returned for remanufacturing. These collection boxes are available free to any customer upon request.

    Packaging

    We systematically take back all packaging when we supply and install our products, as well as when end-of-life items are returned to us.

    Equipment & Parts

    All end-of-life equipment and parts that need replacement may be collected and returned to us.

    To access more resources and to read FUJIFILM Business Innovation‘s sustainability report visit their sustainability hub.

    Client Stories

    “Very professional”   

    “Suz has been great, and I’m enjoying how she’s been able to finally bring my business to life with a brand that I can be proud of. Looking forward now to see what she does with my clients as required.”  

    “fast helpful; and efficient. Importantly followed up promptly and delivered as promised without any request.    Thank you, and it is great to deal locally.”  

    “An excellent experience. I only had to say what I wanted, and everything was done to perfection. Definitely will use for anything else I need.”  

    “Follow-up calls made after purchase.”  

    “Very knowledgeable and efficient.”  

    “Dayne Maloney is an assist to your team. I can’t fault Andrew Webb either, a great guy. Both are professional and knowledgeable.  Thank you best decision I made for my business.”   

    “Always easy to deal with and helpful.”  

    “Excellent service as always – thanks, FXBC.”  

    “Fast, friendly and reliable service once again.”  

    “Always friendly, polite and efficient.”  

    “Staff are always courteous and friendly.”  

    “Rick and Tim were excellent and researched the issue before resolving – many thanks. “  

    “The technicians who attended today were exemplary in their trouble-shooting! Thank you.”

    I cannot fault the machines or indeed the service we get from the Business Centre. The machines are total print solutions platform, fast and efficient. The ability to scan directly to folders, and indeed straight to team members emails, makes business life far easier. The quality of the colour printing allows us to produce quality brochures for our clients at a competitive cost.

    The friendly and efficient team are always available for assistance if needed, ensuring they will be our only choice for printing.

    Chris Hines
    Unreal Estate

    We have had the pleasure of dealing with the team at Fuji Xerox Business Centre Mid North Coast for many years. We currently run two copier centres in our office and being a large real estate office, our equipment is running constantly. The equipment is of the highest quality.

    The service we receive from Fuji Xerox is second to none from the moment we purchased our machines to the ongoing service arrangement we have. The local staff are always friendly and knowledgeable about the product.

    Jason Burnett
    The Edge

    We engaged Elite Scanning Solutions to assist in transitioning our business to a paperless model. We had almost 50 years of documents to scan & 3 months to complete the project before we moved to our new corporate office in Coffs Central. At each stage of the process Elite kept us informed of their progress and adapted throughout the project to accommodate our needs.

    David and his staff were the upmost in professionalism and I can highly recommend David & the Elite team.

    William Hill
    BCU

    Trusted partners for over a decade.

    “Bishop Druitt College is proud to continue our positive and innovative relationship with FXBC into the decade”

    Nick Johnstone
    Bishop Druitt College

    Supporting Our Community

     

    It’s not just what we do but what we stand for that makes us stand out.

    Our policy as a good corporate citizen is to play an active role in assisting the wider community to be a better place wherever we can.

    World Rally Championships

    Port Macquarie Koala Hospital

    Coffs Harbour Snappers Rugby Union

    Coffs Harbour Comets

    Coffs Harbour Surf Lifesaving Club

    Coffs Harbour Volleyball Association

    Pete's Place (St Vincent de Paul Society)

    Coffs Harbour City Orchestra

    Sawtell Saints AFL

    Grafton City Tennis Club

    Coffs Coast Legacy

    Macksville Soccer

    Sailability Port Macquarie

    Hastings Cancer Trust Glimmer Ball

    Coffs Harbour Touch Association

    Coffs Harbour Basketball Association

    Give me 5 for Kids

    Boambee Playgroup

    Coffs Coast Schools Ministry

    Coffs Harbour Show Society

    Trek 4 Kidz Port Macquarie

    The Team

    Gary Evans

    Gary Evans

    Dealer Principal

    Carol Evans

    Carol Evans

    Dealer Principal

    Dayne Molony

    Dayne Molony

    Solutions Consultant

    Andrew Saunders

    Andrew Saunders

    Solutions Consultant

    David Hood

    David Hood

    Service Manager

    Mel Crossland

    Mel Crossland

    Marketing and Customer Relations Manager

    Andrew Webb

    Andrew Webb

    Service Supervisor

    Kevin Rigney

    Kevin Rigney

    Service Technician

    Derek Irving

    Derek Irving

    Service & Software Technician

    Zorina Cross

    Zorina Cross

    Service Work Controller

    Ryan Johnson

    Ryan Johnson

    Service Technician

    Suzanne Van Gestel

    Suzanne Van Gestel

    Graphic Designer

    Enrico Lazzaro

    Enrico Lazzaro

    Service Technician

    Sienna Houssenloge

    Sienna Houssenloge

    Administration & Accounts

    Timothy Bishop

    Timothy Bishop

    Service Technician

    Jet Letters

    Jet Letters

    Service Technician

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    Contact

    Coffs Harbour (02) 6652 6844 

    Port Macquarie (02) 6584 0800

    Email Sales
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    Email Admin

    Locations

    Coffs Harbour
    1/26B Isles Drive

    Port Macquarie

    7-8/15 Short Street

     

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